Frequently asked questions

Plan ahead by reading our handy FAQs below

What are the opening times?

The congress runs from Monday, 21 June to Wednesday, 23 June.

Check-in times each day are as follows:

Monday 21 June

09:30 AM – 6:00 PM Check-in and badge collection

Tuesday 22 June

08:00 AM – 6:00 PM Check-in and badge collection

Wednesday 23 June

08:00 AM – 6:00 PM Check-in and badge collection

Thursday 24 June

Offsite partner events (invitation only) – curated visits to innovation hubs and sustainability projects across the Greater Bay Area

Do I need a visa to enter Macao?

Many delegates don't require a visa to enter Macao. Mainland China residents need an Exit-Entry Permit (also called a Two-Way Permit) along with a valid Exit Endorsement to Macao. Check if you need a visa.

Is there a mobile app for the event?

Our free mobile app allows you to:

access your ticket and QR code
view the up-to-date agenda
connect with other delegates
create a personalised agenda
view our partners and exhibitors

24 June 2027: Exclusive, invitation-only offsite visits to sustainability initiatives across the Greater Bay Area

Extend your congress experience beyond the main programme with exclusive offsite partner events and industry visits across the Greater Bay Area. Explore leading innovation hubs, meet sustainability leaders and discover transformative projects that are helping shape a more sustainable future.

These curated experiences offer delegates valuable opportunities to gain practical insights, build connections and explore how regional collaboration is driving meaningful impact. Further details coming soon.

At the event

What is the dress code?

We ask our delegates to wear conservative attire. Regular business or business casual clothes are suitable.

Where can I eat?

Lunch, refreshments, tea, coffee and soft drinks will be available to purchase at the venue. Water will be available for free from coolers throughout the venue.

Will wi-fi be available?

Public free wi-fi will be available at the venue, but the connection may be slow due to the number of delegates attending. Delegates wishing to stay connected throughout their time in Macao are therefore advised to buy an eSIM.

We recommend eSIMs via Airalo, which gives you 3GB of data for 7 days for US$7. Use our referral code TIMESH7718 for US$3 off. Check that your phone supports eSIMs before making your purchase.

Will the event be streamed online?

The event will not be streamed online. If you are unable to attend in-person and would still like to experience the congress, filmed recordings of the main plenary keynotes will be available to purchase via our website after the event.

Around Macao

What is the main language?

While most people in Macao can communicate in more than one language, English is widely spoken, alongside Cantonese, Chinese and Portuguese.

Which currency can I use?

Macao’s currency is the pataca (MOP), which is subdivided into 100 avos. The Hong Kong Dollar (HKD) and Chinese Yuan (RMB) are also widely accepted in commerce and retail. While some larger shops and restaurants accept credit cards, we advise bringing cash for day-to-day expenses like taxis, cultural visits and cafes. ATMs are easily accessible 24/7 at the airport and high street banks, as well as in most shopping malls, petrol stations and supermarkets. Locate your closest ATM here.

Which plug socket is used?

Macao uses type G plug sockets. The standard voltage is 220 V at a frequency of 50 Hz. We recommend bringing a universal adapter.

Are there data roaming charges?

You will need to check the exact charges with your network provider, but most international delegates will incur high data roaming charges. We recommend buying an eSIM via Airalo, which gives you 3GB of data for 7 days for US$7. Use our referral code TIMESH7718 for US$3 off. We recommend checking that your phone supports eSIMs before making your purchase.

Is tap water safe to drink?

Tap water in urban areas is safe to drink and cook with, however tap water in rural areas is not always safe.